Frequently Asked Questions
Is there any limit to the number of images or galleries I can have on line at one time?
No you may have as many images and galleries as needed and post them as long as you need to.
Is iProof secure for banking transactions?
Absolutely. Industry standard 128-bit encryption SSL is included with your iProof shopping cart at no extra charge.
What is an SSL Certificate?
Secure Sockets Layer (SSL) technology protects your Web site and makes it easy for customers to trust you. An SSL Certificate enables encryption of sensitive information during online transactions. Each SSL Certificate contains unique, authenticated information about the certificate owner. Every SSL Certificate is issued by a Certificate Authority that verifies the identity of the certificate owner.
Does the SSL cost extra?
If you host with iProof, we include an SSL to insure your customers a safe secure online transaction. If you choose to host the system on your server, you will need to acquire and SSL certificate.
Do you assist with setting up a Credit Card Merchant account?
Yes. All our client merchant accounts are provide through Merchant Express they are fast (often same day approvals), easy, and inexpensive. Ideal for small to medium size business's who need card processing at both their place of business and online. The iProof system synchronizes perfectly to their payment system.
Will iProof work with my existing merchant accounts?
iProof is currently able to collect and process payment transaction in one of three ways, you can choose between the following-
-manually collect secure payment information and process using your existing merchant account.
-process payment information directly using authorize.net merchant services.
-process payment information directly using you PayPal business merchant account.
Can I customize the look of the cart myself?
Yes. Within the iProof control panel you have the options to change all colors on the system including fonts.
If I want further customizing or features is it possible?
We can customize the shopping cart system extensively to create an even more exact match of your website. Feel free to contact our support department at 415 599 4939 or at support@iproofonline.com

Is iProof difficult to set up and use?
No, in fact we perform all of the setup functions for you.
Is iProof compatible with all browsers and operating systems?
Yes, Mac users and Windows user alike are using iProof.
For the cost of the system what is included?
iProof includes full setup and unlimited use of the iProof system, and six months of free hosting.
What does it cost for hosting after six months?
After the first six months, you may renew your hosting at the annual rate of $200/year
Are there any additional fees associated with iProof?
There are no additional fees which is precisely why iProof is so popular. Other image hosting/shopping cart solutions charge fees, commissions and even charge to post your images and limit the amount of time your galleries stay online. iProof has no such limits. Standard credit card processing fees do apply.
Do I need any special programming skills to use this system and is it difficult?
iProof blends simplicity and functionality making it the easiest and most flexible system available.
Will you be adding additional payments processing options in the future?
Absolutely! If you use one something other than these methods, please let us know.
Can I adjust all price and product offerings and change them for individual clients?
Yes! You can offer different products and price to different clients quickly and easy from you iProof Control Interface.
Can I password protect some galleries and not others?
Yes! iProof allows you to create private AND public galleries. It is great for fine art and stock photographers while event and wedding photographers can provide secure private galleries to their clients.
What protects my images from being copied or used without my consent?
This is a concern, so we have created a water mark system and disable "right click" functions such as copy and paste.
How long does it take to begin using the iProof system?
You can load your galleries and start selling the same day!
Do you provide support?
Yes, we provide full telephone and email support for as long as you are using your iProof system. The leading cause of customer dissatisfaction for web based services is poor customer support and communication. We value are clients and assist them whenever they need it.
Will it work with my existing website?
Yes! iProof will work with any web site. The Control Panel Interface will provide you with a link to your shopping cart system. Place this link anywhere in your web site and you clients will be quickly directed to your online galleries.
Do I have to host with you or can I use my current hosting account?
We make it easy and give you the choice. You can host with us for a low annual fee or host on your own server providing it meets these basic requirements.
Can you tell me about the server you use?
Our servers are high speed, best of breed, with secure backups and 99.99% up time. We trust them with all of our online services.
Do you provide web design services?
Yes we design and create full custom web designs based on your specifications. At the moment we are developing a content manageable web gallery system which will be available shortly. We also recommend our friends at BluDomain. They are the industry leader in web development for creative professionals.
We thank you for taking the time to review this revolutionary product. Should you have any additional questions please feel free to contact us at info@iproofonline.com or give us a call at 415 599 4939, we would like to hear from you.